Privacy Policy of

Personal Data Protection and Confidentiality Policy

Personal data processing

Personal data will only be collected by Sopiad and processed in accordance with the legislation on data protection.

In certain cases, in particular when users submit personal data by filling in and returning one of the forms on the website, the following personal data may be saved on the server:


Category of personal data Source
First name and last name, e-mail address Provided by you when you request information
E-mail address Provided by you when you schedule a demo or download a document
IP address, type of device, languages preferences and information regarding the time and date when various requests are made Automatically collected by us when you visit our website


The publisher processes personal information received from users exclusively to respond to their requests and for the purposes of any future email correspondence regarding any commercial relationship between the user and publisher.

The user’s personal data may be saved on the server for backup/logging/statistical purposes for a period of not more than 26 months, after which they will be automatically deleted.

The user’s personal data will be considered confidential and treated as such and will therefore never be sold or forwarded to third parties without the prior consent of the user.

Users may access, correct, update or request deletion of their personal data at any time by applying in writing to:

Boulevard Emile de Laveleye 191
4020, Liège


You have the right to have recourse (i.e. you can lodge a complaint) to the “Autorité de Protection des Données” if you consider that your rights have been infringed as a result of the processing of your personal data by the Data Controller. You can contact them by mail (Rue de la Presse, 35 – 1000 Bruxelles – Belgium), e-mail ([email protected]), through their website (